Cyber Security Analyst - Jul-2021 to May-2022
• Collaborated with SOC-1 team, involving monitoring, management, administration of potential security threats on the
application hosted with AWS which increased customer satisfaction by 25%.
• Triaging L1, L2 incidents, by implementing policies, providing resolution according to the priority of the incident.
• Utilized SIEM-App tools like Splunk-ES, MX toolbox, and Service Now for monitoring threats, resulted in decreasing time
for resolution by 30%.
• Managed 40-50 daily incidents, leveraging over 10 use cases to ensure swift resolution.
• Recognized with an On-The-Spot award for exceptional adherence to SLA, without any breaches
